About Tela Logistics
A medical courier serving Sacramento through San Diego, CA, Las Vegas, NV, and Austin, TX, built on reliability, clear communication, and respect for healthcare workflows.
Our mission
Healthcare can’t wait on generic freight. Tela Logistics exists to move lab specimens, medications, and medical equipment with the discipline clinical teams expect — on time, with documented chain of custody, and with HIPAA-conscious handling practices.
We partner with hospitals, independent labs, pharmacy networks, and outpatient groups from Sacramento through San Diego, California, plus Las Vegas, Nevada, and Austin, Texas. Our job is simple to say and hard to do well: protect every hand-off, meet every window, and keep your teams informed.
Service area by design
Our service area runs from Sacramento through San Diego, California, plus Las Vegas, Nevada, and Austin, Texas. Local accountability keeps routes sharp and escalation paths short. You’re not a ticket in a national queue — you’re a partner with named contacts and routes tuned to your facilities.
Compliance culture
We treat privacy, custody, and temperature integrity as everyday operating standards — not slogans. Couriers are trained on secure handling, documentation, and what to do when a run goes off-script. We use careful language around HIPAA: we practice HIPAA-conscious chain of custody and do not claim certifications we haven’t earned with you in writing.
On-time culture
Scheduled windows and STAT response with clear ETAs and proactive updates when plans change.
Custody first
Sealed transfers, documented signatures, and custody trails from pickup through final delivery.
Defined service area
Routes span Sacramento through San Diego, CA; Las Vegas, NV; and Austin, TX, built around your facility network — not one-size national templates.
People who know healthcare
Teams trained to work with lab, pharmacy, and materials staff — quiet professionalism on every dock and nursing station.
How we work with partners
Whether you need a single STAT corridor or a full multi-site schedule, we start with listening.
- Discovery — Map your facilities, windows, cargo types, and escalation contacts.
- Route design — Build STAT and scheduled runs that fit clinical calendars.
- Pilot — Prove reliability on a defined set of lanes before you expand.
- Steady state — Ongoing reporting, custody documentation, and continuous route refinement.